![]() I am considering getting PS CS 2015 but don't know whether that would be a smart decision if the trial version won't even run on my mac. However, I still haven't resolved anything. I know this is an old problem and I've read multiple other threads with the same or similar issue. I've tried, unsuccessfully, to install the trial of Photoshop CS(2015) for damn near two days now. I have installed the Adobe Illustrator Trial without any issues. I am running OS X El Capitan 10.11.4 on a Macbook Pro. I have the current version of the Desktop app (CC 2.1.1.110) and I have a Windows 8.1 64-bit OS.Īny help would be greatly appreciated. I have deleted PS, LR, and Desktop application, restarted, ran cleaner tool (told it to clean every adobe app it listed), re-installed Desktop app (LR downloaded fine again) and still PS CC 2015 won't download. Summary -ĮRROR: DW021: Payload Photoshop Adobe Photoshop CC 2015 Core 16.0.0.0 of version: 9.0.0.7 is not supported by this version: 9.0.0.6 of RIBSĮRROR: DW021: Unsupported payload versions included Please see specific errors below for troubleshooting. It gets to 42%, says extracting, then gives me "Installation failed" and the error message says: ![]() I have tried all day to install Photoshop CC 2015 and still no luck (Lightroom CC 2015 installed just fine). ![]()
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